Don't take our word for it, hear from Viceroy Homeowners Watch Video

Policy Summary - Accessibility for Ontarians with Disabilities Act (AODA)

(Note: the complete policy and any related information is available from Viceroy Houses (2015) Ltd. upon request.)

This policy acknowledges the accessibility requirements of Ontario Regulation 429/07, Accessibility Standards for Customer Service under the AODA, 2005.

Viceroy Houses (2015) Ltd. (the "Company") is committed to eliminate barriers and improve accessibilities for persons with disabilities in ways that respect dignity, independence, integration and equal opportunity.

The Company recognizes the diverse needs of all our customers, the public, contractors, and other third parties as well as all our employees. The Company will strive to provide products, services and facilities that are accessible to all.

Efforts will be made to ensure that:

  • Equal opportunity for all to obtain, use, and benefit from Viceroy products and services.
  • Alternate measures may be necessary to allow a person with a disability to fully benefit the Company products and services. The alternate measure can be temporary or permanent.
  • Communications with a person with a disability are conducted in a way that takes their disability into account.
  • People may use assistive devices, service animals and support persons as is necessary to access Viceroy products and services unless superseded by other legislation.

This policy will apply to the management and all employees of the Company as well as agents, contractors, third parties or any individuals who interact with the public on behalf of the Company in any manner.